Get started with configuring your agent application
This section provides information on how to perform various tasks in Unified Service Desk to configure your agent application.
Unified Service Desk uses Microsoft Dataverse security model to govern access to the entities and configuration data. You can also create configurations in Unified Service Desk to group entities, and assign them to users to ensure that they can access only the entities within the assigned configuration. More information: Security in Unified Service Desk
Reference
Hosted control types and action/event reference
Manage Options for Unified Service Desk
Related Sections
Components of Unified Service Desk
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