Request a quota limit increase for Azure Deployment Environments resources

This guide explains how to submit a support request to increase the number of resources available to Azure Deployment Environments in your Azure subscription.

If your organization uses Deployment Environments extensively, you might encounter a quota limit during deployment. When you reach the limit for a resource in your subscription, you can request a limit increase (sometimes called a capacity increase or a quota increase) to extend the number of resources available. The request process allows the Azure Deployment Environments team to ensure that your subscription isn't involved in any cases of fraud or unintentional, sudden large-scale deployments.

To learn more about the general process for creating Azure support requests, see Create an Azure support request.

Prerequisites

• To create a support request, your Azure account needs the Owner, Contributor, or Support Request Contributor role at the subscription level.
• Before you create a support request for a limit increase, you need to gather additional information.

Gather information for your request

Submitting a support request to increase your quota is quicker if you gather the required information before you begin the request process.

• Identify the quota type

  If you reach the quota limit for a Deployment Environments resource, you see a notification indicating which quota type is affected during deployment. Take note of it and submit a request for that quota type.

  The following resources are limited by subscription:

  • Runtime limit per month (mins)
  • Runtime limit per deployment (mins)
  • Storage limit per environment (GBs)

• Determine the region for the quota increase

  Deployment Environments resources can exist in many regions. For best performance, you should choose the region where your Deployment Environments project exists.

  For more information about Azure regions, how they relate to global geographies, and which services are available in each region, see Azure global infrastructure.

Submit a new support request

Follow these steps to request a limit increase:

1. Sign in to the Azure portal, select Support & troubleshooting from the menu bar, and then choose Help + support. If this option doesn't appear, enter Help + support in the search bar.

   

2. On the Help + support page, select Create a support request.

   

3. On the New support request page, enter the following information, and then select Next.

   Name	Value
   Issue type	Service and subscription limits (quotas)
   Subscription	Select the subscription to which the request applies.
   Quota type	Azure Deployment Environments

4. On the Additional details tab, in the Problem details section, select Enter details.

   

5. In Quota details, enter the following information, and then select Next.

   Name	Value
   Quota type	Select the Quota type that you want to increase.
   Region	Select the Region in which you want to increase your quota.
   Additional quota	Enter the additional number of minutes that you need, or GBs per environment for Storage limit increases.
   Additional info	Enter any extra information about your request.

   

6. Select Save and continue.

Complete the support request

To complete the support request, enter the following information:

1. Complete the remainder of the Additional details tab by using the following information:

   Advanced diagnostic information

   Name	Value
   Allow collection of advanced diagnostic information	Select yes or no.

   Support method

   Name	Value
   Support plan	Select your support plan.
   Severity	Select the severity of the issue.
   Preferred contact method	Select email or phone.
   Your availability	Enter your availability.
   Support language	Select your language preference.

   Contact information

   Name	Value
   First name	Enter your first name.
   Last name	Enter your last name.
   Email	Enter your contact email.
   Additional email for notification	Enter an email for notifications.
   Phone	Enter your contact phone number.
   Country/region	Enter your location.
   Save contact changes for future support requests.	Select the check box to save changes.

2. Select Next.

3. On the Review + create tab, review the information, and then select Create.

Related content

• Check the default quota for each resource type by subscription type: Azure Deployment Environments limits