Manage and monitor Teams

Teams provides several tools for managing and monitoring the Teams service, and for managing the users in your organization.

This article provides a roadmap to the content you'll need to successfully manage and monitor your Teams deployment.

• Administrator roles. Read this article to understand Teams administrator roles and capabilities, and how to assign roles to users.

• The Teams admin center. Read this article to understand how to use the Teams admin center for managing Teams.

• Communicate with users from other organizations. Read this article to understand the differences between guest and external access and what functionality is available with both. Additional articles in this section describe how to manage guest and external access.

• Manage policies. Read this article to understand how to define and assign policies to manage users, permissions, and Teams functionality.

• Monitor and manage call quality. Read this article to understand how to use the tools available for monitoring and improving call quality for your organization.

• Reports in the Teams admin center and Reports in the Microsoft 365 admin center. Read these articles to understand what reports are available, and how to use these reports to monitor Teams usage and service health.

See the following references for overviews of the major features in Teams:

• Chat, teams, channels
• Overview of meetings, webinars, and town halls
• Audio Conferencing in Microsoft Teams
• Voice
• Overview of Teams apps