msdyn_conversationmessageblock table
A Message Block would constitute a block of messages up till an agent responds (including the messages sent by the agent). A follow up message, after an agent responds, will create another message block, this block again ends with the messages from the agent.
Note
You can only use this table to enable change tracking. You can't customize this table.
Added by: Omnichannel – Base Solution
Messages
| Message | Web API Operation | SDK Assembly |
|---|---|---|
| Assign | PATCH [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid) Update ownerid property. |
AssignRequest |
| BulkRetain | BulkRetain Action | Microsoft.Crm.Sdk.Messages.BulkRetainRequest |
| Create | POST [org URI]/api/data/v9.0/msdyn_conversationmessageblocks See Create |
CreateRequest or Create |
| CreateMultiple | CreateMultiple Action | CreateMultipleRequest |
| Delete | DELETE [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid) See Delete |
DeleteRequest or Delete |
| GrantAccess | GrantAccess Action | GrantAccessRequest |
| IsValidStateTransition | IsValidStateTransition Function | IsValidStateTransitionRequest |
| ModifyAccess | ModifyAccess Action | ModifyAccessRequest |
| PurgeRetainedContent | PurgeRetainedContent Action | Microsoft.Crm.Sdk.Messages.PurgeRetainedContentRequest |
| Retain | Retain Action | Microsoft.Crm.Sdk.Messages.RetainRequest |
| Retrieve | GET [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid) See Retrieve |
RetrieveRequest or Retrieve |
| RetrieveMultiple | GET [org URI]/api/data/v9.0/msdyn_conversationmessageblocks See Query Data |
RetrieveMultipleRequest or RetrieveMultiple |
| RetrievePrincipalAccess | RetrievePrincipalAccess Function | RetrievePrincipalAccessRequest |
| RetrieveSharedPrincipalsAndAccess | RetrieveSharedPrincipalsAndAccess Function | RetrieveSharedPrincipalsAndAccessRequest |
| RevokeAccess | RevokeAccess Action | RevokeAccessRequest |
| RollbackRetain | RollbackRetain Action | Microsoft.Crm.Sdk.Messages.RollbackRetainRequest |
| SetState | PATCH [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid) Update statecode and statuscode properties. |
SetStateRequest |
| Update | PATCH [org URI]/api/data/v9.0/msdyn_conversationmessageblocks(msdyn_conversationmessageblockid) See Update |
UpdateRequest or Update |
| UpdateMultiple | UpdateMultiple Action | UpdateMultipleRequest |
| ValidateRetentionConfig | ValidateRetentionConfig Action | Microsoft.Crm.Sdk.Messages.ValidateRetentionConfigRequest |
Properties
| Property | Value |
|---|---|
| CollectionSchemaName | msdyn_conversationmessageblocks |
| DisplayCollectionName | msdyn_conversationmessageblock |
| DisplayName | Conversation Message Block |
| EntitySetName | msdyn_conversationmessageblocks |
| IsBPFEntity | False |
| LogicalCollectionName | msdyn_conversationmessageblocks |
| LogicalName | msdyn_conversationmessageblock |
| OwnershipType | UserOwned |
| PrimaryIdAttribute | msdyn_conversationmessageblockid |
| PrimaryNameAttribute | msdyn_name |
| SchemaName | msdyn_conversationmessageblock |
Writable columns/attributes
These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- ImportSequenceNumber
- msdyn_agentid
- msdyn_agentmessagetime
- msdyn_agentresponsesessionid
- msdyn_agentresponsetimeadjforoh
- msdyn_agentresponsetimenotadjforoh
- msdyn_conversationmessageblockId
- msdyn_customermessagesessionid
- msdyn_customermessagetimestamp
- msdyn_inboundmessagecountoutsideoh
- msdyn_inboundmessagecountwithinoh
- msdyn_isfirstresponsetime
- msdyn_name
- msdyn_ocliveworkitemid
- msdyn_outboundmessagecountoutsideoh
- msdyn_outboundmessagecountwithinoh
- msdyn_responsetimeadjforoh
- msdyn_responsetimenotadjforoh
- OverriddenCreatedOn
- OwnerId
- OwnerIdType
- statecode
- statuscode
- TimeZoneRuleVersionNumber
- UTCConversionTimeZoneCode
ImportSequenceNumber
| Property | Value |
|---|---|
| Description | Sequence number of the import that created this record |
| DisplayName | Import Sequence Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | importsequencenumber |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
msdyn_agentid
| Property | Value |
|---|---|
| Description | Id of Agent who first responded to customer in this message block |
| DisplayName | Agent Id |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_agentid |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
msdyn_agentmessagetime
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Timestamp of first message sent by agent within a message block. Each message block record is a summary of consecutive messages sent by customer and agent’s response to the same |
| DisplayName | Agent message time |
| Format | DateOnly |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_agentmessagetime |
| RequiredLevel | None |
| Type | DateTime |
msdyn_agentresponsesessionid
| Property | Value |
|---|---|
| Description | Agent response session identifier. The session in which agent responded to the customer’s message within this message block |
| DisplayName | Agent response session identifier |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_agentresponsesessionid |
| RequiredLevel | None |
| Targets | msdyn_ocsession |
| Type | Lookup |
msdyn_agentresponsetimeadjforoh
| Property | Value |
|---|---|
| Description | Time it took for the agent to respond to the customer from the time agent accepted the session., excluding agent's out of operating hours (OOOH) |
| DisplayName | Agent response time adjusted for operating hours. |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_agentresponsetimeadjforoh |
| MaxValue | 100000000000 |
| MinValue | -100000000000 |
| Precision | 2 |
| RequiredLevel | None |
| Type | Decimal |
msdyn_agentresponsetimenotadjforoh
| Property | Value |
|---|---|
| Description | Time it took for the agent to respond to the customer from the time agent accepted the session, including agent's out of operating hours (OOOH) |
| DisplayName | Agent response time not adjusted for OH |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_agentresponsetimenotadjforoh |
| MaxValue | 100000000000 |
| MinValue | -100000000000 |
| Precision | 2 |
| RequiredLevel | None |
| Type | Decimal |
msdyn_conversationmessageblockId
| Property | Value |
|---|---|
| Description | Unique identifier for entity instances |
| DisplayName | Conversation Message Blocks |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | msdyn_conversationmessageblockid |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
msdyn_customermessagesessionid
| Property | Value |
|---|---|
| Description | Customer message session identifier. The session in which customer sent the message within this message block |
| DisplayName | Customer message session identifier |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_customermessagesessionid |
| RequiredLevel | None |
| Targets | msdyn_ocsession |
| Type | Lookup |
msdyn_customermessagetimestamp
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Customer Message Session timestamp. Timestamp of first customer message within this message block |
| DisplayName | Customer message time |
| Format | DateOnly |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_customermessagetimestamp |
| RequiredLevel | None |
| Type | DateTime |
msdyn_inboundmessagecountoutsideoh
| Property | Value |
|---|---|
| Description | Number of messages from customer to agent outside the agent's operating hours |
| DisplayName | In message outside OH |
| Format | None |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_inboundmessagecountoutsideoh |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
msdyn_inboundmessagecountwithinoh
| Property | Value |
|---|---|
| Description | Number of messages from customer to agent within the agent's operating hours |
| DisplayName | In message within OH |
| Format | None |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_inboundmessagecountwithinoh |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
msdyn_isfirstresponsetime
| Property | Value |
|---|---|
| Description | Indicates if this message block contains the first response time for the conversation |
| DisplayName | Is first response time |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_isfirstresponsetime |
| RequiredLevel | None |
| Type | Boolean |
msdyn_isfirstresponsetime Choices/Options
| Value | Label |
|---|---|
| 1 | Yes |
| 0 | No |
DefaultValue: False
msdyn_name
| Property | Value |
|---|---|
| Description | The name of the custom entity |
| DisplayName | Name |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_name |
| MaxLength | 100 |
| RequiredLevel | ApplicationRequired |
| Type | String |
msdyn_ocliveworkitemid
| Property | Value |
|---|---|
| Description | Conversation Id |
| DisplayName | Conversation Id |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_ocliveworkitemid |
| RequiredLevel | None |
| Targets | msdyn_ocliveworkitem |
| Type | Lookup |
msdyn_outboundmessagecountoutsideoh
| Property | Value |
|---|---|
| Description | Number of messages from agent to customer outside the agent's operating hours |
| DisplayName | Outbound message outside operating hours |
| Format | None |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_outboundmessagecountoutsideoh |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
msdyn_outboundmessagecountwithinoh
| Property | Value |
|---|---|
| Description | Number of messages from agent to customer within the agent's operating hours |
| DisplayName | Outboud message within operating hours |
| Format | None |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_outboundmessagecountwithinoh |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
msdyn_responsetimeadjforoh
| Property | Value |
|---|---|
| Description | Time it took to respond to customer, excluding agent's out of operating hours (OOOH) |
| DisplayName | Response time adjusted for OH |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_responsetimeadjforoh |
| MaxValue | 100000000000 |
| MinValue | -100000000000 |
| Precision | 2 |
| RequiredLevel | None |
| Type | Decimal |
msdyn_responsetimenotadjforoh
| Property | Value |
|---|---|
| Description | Time it took to respond to customer, including agent's out of operating hours |
| DisplayName | Response time not adjusted for OH |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_responsetimenotadjforoh |
| MaxValue | 100000000000 |
| MinValue | -100000000000 |
| Precision | 2 |
| RequiredLevel | None |
| Type | Decimal |
OverriddenCreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time that the record was migrated |
| DisplayName | Record Created On |
| Format | DateOnly |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | overriddencreatedon |
| RequiredLevel | None |
| Type | DateTime |
OwnerId
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Owner Id |
| DisplayName | Owner |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | ownerid |
| RequiredLevel | SystemRequired |
| Targets | systemuser,team |
| Type | Owner |
OwnerIdType
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Owner Id Type |
| DisplayName | |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridtype |
| RequiredLevel | SystemRequired |
| Type | EntityName |
statecode
| Property | Value |
|---|---|
| Description | Status of the Conversation Message Blocks |
| DisplayName | Status |
| IsValidForCreate | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | statecode |
| RequiredLevel | SystemRequired |
| Type | State |
statecode Choices/Options
| Value | Label | DefaultStatus | InvariantName |
|---|---|---|---|
| 0 | Active | 1 | Active |
| 1 | Inactive | 2 | Inactive |
statuscode
| Property | Value |
|---|---|
| Description | Reason for the status of the Conversation Message Blocks |
| DisplayName | Status Reason |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | statuscode |
| RequiredLevel | None |
| Type | Status |
statuscode Choices/Options
| Value | Label | State |
|---|---|---|
| 1 | Active | 0 |
| 2 | Inactive | 1 |
TimeZoneRuleVersionNumber
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Time Zone Rule Version Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | timezoneruleversionnumber |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
UTCConversionTimeZoneCode
| Property | Value |
|---|---|
| Description | Time zone code that was in use when the record was created |
| DisplayName | UTC Conversion Time Zone Code |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | utcconversiontimezonecode |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
Read-only columns/attributes
These columns/attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- msdyn_agentidName
- msdyn_agentidYomiName
- msdyn_agentresponsesessionidName
- msdyn_customermessagesessionidName
- msdyn_ocliveworkitemidName
- OwnerIdName
- OwnerIdYomiName
- OwningBusinessUnit
- OwningBusinessUnitName
- OwningTeam
- OwningUser
- VersionNumber
CreatedBy
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier of the user who created the record |
| DisplayName | Created By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedByName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedByYomiName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyyominame |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
CreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time when the record was created |
| DisplayName | Created On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdon |
| RequiredLevel | None |
| Type | DateTime |
CreatedOnBehalfBy
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier of the delegate user who created the record |
| DisplayName | Created By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedOnBehalfByName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOnBehalfByYomiName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
ModifiedBy
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier of the user who modified the record |
| DisplayName | Modified By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedByName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedByYomiName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyyominame |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
ModifiedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time when the record was modified |
| DisplayName | Modified On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedon |
| RequiredLevel | None |
| Type | DateTime |
ModifiedOnBehalfBy
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier of the delegate user who modified the record |
| DisplayName | Modified By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedOnBehalfByName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOnBehalfByYomiName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
msdyn_agentidName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | msdyn_agentidname |
| MaxLength | 200 |
| RequiredLevel | None |
| Type | String |
msdyn_agentidYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | msdyn_agentidyominame |
| MaxLength | 200 |
| RequiredLevel | None |
| Type | String |
msdyn_agentresponsesessionidName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | msdyn_agentresponsesessionidname |
| MaxLength | 200 |
| RequiredLevel | None |
| Type | String |
msdyn_customermessagesessionidName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | msdyn_customermessagesessionidname |
| MaxLength | 200 |
| RequiredLevel | None |
| Type | String |
msdyn_ocliveworkitemidName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | msdyn_ocliveworkitemidname |
| MaxLength | 200 |
| RequiredLevel | None |
| Type | String |
OwnerIdName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Name of the owner |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridname |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
OwnerIdYomiName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Yomi name of the owner |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owneridyominame |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
OwningBusinessUnit
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier for the business unit that owns the record |
| DisplayName | Owning Business Unit |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | owningbusinessunit |
| RequiredLevel | None |
| Targets | businessunit |
| Type | Lookup |
OwningBusinessUnitName
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owningbusinessunitname |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
OwningTeam
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier for the team that owns the record |
| DisplayName | Owning Team |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owningteam |
| RequiredLevel | None |
| Targets | team |
| Type | Lookup |
OwningUser
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Unique identifier for the user that owns the record |
| DisplayName | Owning User |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | owninguser |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
VersionNumber
Added by: Active Solution Solution
| Property | Value |
|---|---|
| Description | Version Number |
| DisplayName | Version Number |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | versionnumber |
| MaxValue | 9223372036854775807 |
| MinValue | -9223372036854775808 |
| RequiredLevel | None |
| Type | BigInt |
One-To-Many Relationships
Listed by SchemaName.
- msdyn_conversationmessageblock_SyncErrors
- msdyn_conversationmessageblock_DuplicateMatchingRecord
- msdyn_conversationmessageblock_DuplicateBaseRecord
- msdyn_conversationmessageblock_AsyncOperations
- msdyn_conversationmessageblock_MailboxTrackingFolders
- msdyn_conversationmessageblock_UserEntityInstanceDatas
- msdyn_conversationmessageblock_ProcessSession
- msdyn_conversationmessageblock_BulkDeleteFailures
- msdyn_conversationmessageblock_PrincipalObjectAttributeAccesses
msdyn_conversationmessageblock_SyncErrors
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_SyncErrors Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | syncerror |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_SyncErrors |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_DuplicateMatchingRecord
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_DuplicateMatchingRecord Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | duplicaterecord |
| ReferencingAttribute | duplicaterecordid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_DuplicateMatchingRecord |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_DuplicateBaseRecord
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_DuplicateBaseRecord Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | duplicaterecord |
| ReferencingAttribute | baserecordid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_DuplicateBaseRecord |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_AsyncOperations
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_AsyncOperations Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | asyncoperation |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_AsyncOperations |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_MailboxTrackingFolders
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_MailboxTrackingFolders Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | mailboxtrackingfolder |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_MailboxTrackingFolders |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_UserEntityInstanceDatas
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_UserEntityInstanceDatas Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | userentityinstancedata |
| ReferencingAttribute | objectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_UserEntityInstanceDatas |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_ProcessSession
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_ProcessSession Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | processsession |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_ProcessSession |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_BulkDeleteFailures
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_BulkDeleteFailures Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | bulkdeletefailure |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_BulkDeleteFailures |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
msdyn_conversationmessageblock_PrincipalObjectAttributeAccesses
Added by: System Solution Solution
Same as msdyn_conversationmessageblock_PrincipalObjectAttributeAccesses Many-To-One relationship.
| Property | Value |
|---|---|
| ReferencingEntity | principalobjectattributeaccess |
| ReferencingAttribute | objectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | msdyn_conversationmessageblock_PrincipalObjectAttributeAccesses |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Many-To-One Relationships
Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related table. Listed by SchemaName.
- lk_msdyn_conversationmessageblock_createdby
- lk_msdyn_conversationmessageblock_createdonbehalfby
- lk_msdyn_conversationmessageblock_modifiedby
- lk_msdyn_conversationmessageblock_modifiedonbehalfby
- user_msdyn_conversationmessageblock
- team_msdyn_conversationmessageblock
- business_unit_msdyn_conversationmessageblock
- msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid
- msdyn_ocsession_msdyn_conversationmessageblock_msdyn_agentresponsesessionid
- msdyn_ocsession_msdyn_conversationmessageblock_msdyn_customermessagesessionid
- msdyn_systemuser_msdyn_conversationmessageblock_msdyn_agentid
lk_msdyn_conversationmessageblock_createdby
Added by: System Solution Solution
See lk_msdyn_conversationmessageblock_createdby One-To-Many relationship.
lk_msdyn_conversationmessageblock_createdonbehalfby
Added by: System Solution Solution
See lk_msdyn_conversationmessageblock_createdonbehalfby One-To-Many relationship.
lk_msdyn_conversationmessageblock_modifiedby
Added by: System Solution Solution
See lk_msdyn_conversationmessageblock_modifiedby One-To-Many relationship.
lk_msdyn_conversationmessageblock_modifiedonbehalfby
Added by: System Solution Solution
See systemuser Table lk_msdyn_conversationmessageblock_modifiedonbehalfby One-To-Many relationship.
user_msdyn_conversationmessageblock
Added by: System Solution Solution
See systemuser Table user_msdyn_conversationmessageblock relationship.
team_msdyn_conversationmessageblock
Added by: System Solution Solution
See team Table team_msdyn_conversationmessageblock One-To-Many relationship.
business_unit_msdyn_conversationmessageblock
Added by: System Solution Solution
See businessunit Table business_unit_msdyn_conversationmessageblock One-To-Many relationship.
msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid
Added by: Active Solution Solution
See msdyn_ocliveworkitem Table msdyn_ocliveworkitem_msdyn_conversationmessageblock_msdyn_ocliveworkitemid One-To-Many relationship.
msdyn_ocsession_msdyn_conversationmessageblock_msdyn_agentresponsesessionid
Added by: Active Solution Solution
See msdyn_ocsession Table msdyn_ocsession_msdyn_conversationmessageblock_msdyn_agentresponsesessionid One-To-Many relationship.
msdyn_ocsession_msdyn_conversationmessageblock_msdyn_customermessagesessionid
Added by: Active Solution Solution
See msdyn_ocsession Table msdyn_ocsession_msdyn_conversationmessageblock_msdyn_customermessagesessionid One-To-Many relationship.
msdyn_systemuser_msdyn_conversationmessageblock_msdyn_agentid
Added by: System Solution Solution
See systemuser Table msdyn_systemuser_msdyn_conversationmessageblock_msdyn_agentid One-To-Many relationship.
See also
Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service
Feedback
Coming soon: Throughout 2024 we will be phasing out GitHub Issues as the feedback mechanism for content and replacing it with a new feedback system. For more information see: https://aka.ms/ContentUserFeedback.
Submit and view feedback for