msdyn_ocgooglebusinessmessagesagentaccount Entity Reference

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Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels. An additional license is required to access Omnichannel for Customer Service. For more information, see the Dynamics 365 Customer Service pricing overview and Dynamics 365 Customer Service pricing plan pages.

Google's Business Messages agent account

Added by: Omnichannel - SocialChannels Patch Solution

Messages

Message	Web API Operation	SDK Assembly
Assign	PATCH [org URI]/api/data/v9.0/msdyn_ocgooglebusinessmessagesagentaccounts(msdyn_ocgooglebusinessmessagesagentaccountid) Update ownerid property.	AssignRequest
Create	POST [org URI]/api/data/v9.0/msdyn_ocgooglebusinessmessagesagentaccounts See Create	CreateRequest or Create
CreateMultiple		CreateMultipleRequest
Delete	DELETE [org URI]/api/data/v9.0/msdyn_ocgooglebusinessmessagesagentaccounts(msdyn_ocgooglebusinessmessagesagentaccountid) See Delete	DeleteRequest or Delete
GrantAccess	GrantAccess Action	GrantAccessRequest
IsValidStateTransition	IsValidStateTransition Function	IsValidStateTransitionRequest
ModifyAccess	ModifyAccess Action	ModifyAccessRequest
Retrieve	GET [org URI]/api/data/v9.0/msdyn_ocgooglebusinessmessagesagentaccounts(msdyn_ocgooglebusinessmessagesagentaccountid) See Retrieve	RetrieveRequest or Retrieve
RetrieveMultiple	GET [org URI]/api/data/v9.0/msdyn_ocgooglebusinessmessagesagentaccounts See Query Data	RetrieveMultipleRequest or RetrieveMultiple
RetrievePrincipalAccess	RetrievePrincipalAccess Function	RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccess Function	RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess	RevokeAccess Action	RevokeAccessRequest
SetState	PATCH [org URI]/api/data/v9.0/msdyn_ocgooglebusinessmessagesagentaccounts(msdyn_ocgooglebusinessmessagesagentaccountid) Update statecode and statuscode properties.	SetStateRequest
Update	PATCH [org URI]/api/data/v9.0/msdyn_ocgooglebusinessmessagesagentaccounts(msdyn_ocgooglebusinessmessagesagentaccountid) See Update	UpdateRequest or Update
UpdateMultiple		UpdateMultipleRequest

Properties

Property	Value
CollectionSchemaName	msdyn_ocgooglebusinessmessagesagentaccounts
DisplayCollectionName	Google's Business Messages agent accounts
DisplayName	Google's Business Messages agent account
EntitySetName	msdyn_ocgooglebusinessmessagesagentaccounts
IsBPFEntity	False
LogicalCollectionName	msdyn_ocgooglebusinessmessagesagentaccounts
LogicalName	msdyn_ocgooglebusinessmessagesagentaccount
OwnershipType	UserOwned
PrimaryIdAttribute	msdyn_ocgooglebusinessmessagesagentaccountid
PrimaryNameAttribute	msdyn_name
SchemaName	msdyn_ocgooglebusinessmessagesagentaccount

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• ImportSequenceNumber
• msdyn_agentaccountclienttoken
• msdyn_agentid
• msdyn_brandid
• msdyn_enableagentoverride
• msdyn_enablefileattachmentsforagents
• msdyn_enablefileattachmentsforcustomers
• msdyn_googlebusinessmessagescallbackurl
• msdyn_liveworkstreamid
• msdyn_name
• msdyn_ocgbmpartneraccount
• msdyn_ocgooglebusinessmessagesagentaccountId
• msdyn_ocwidgetlanguage
• msdyn_PostConversationSurvey
• msdyn_PostConversationSurveyBotSurvey
• msdyn_PostConversationSurveyBotSurveyMessageText
• msdyn_PostConversationSurveyBotSurveyMode
• msdyn_PostConversationSurveyEnable
• msdyn_PostConversationSurveyMessageText
• msdyn_PostConversationSurveyMode
• msdyn_PostConversationSurveySeparateBotSurvey
• OverriddenCreatedOn
• OwnerId
• OwnerIdType
• statecode
• statuscode
• TimeZoneRuleVersionNumber
• UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
Format	None
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	importsequencenumber
MaxValue	2147483647
MinValue	-2147483648
RequiredLevel	None
Type	Integer

msdyn_agentaccountclienttoken

Property	Value
Description	Agent account client token of the Google's Business Messages agent account.
DisplayName	Agent account client token
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentaccountclienttoken
MaxLength	500
RequiredLevel	ApplicationRequired
Type	String

msdyn_agentid

Property	Value
Description	Agent ID of the Google's Business Messages agent account.
DisplayName	Agent ID
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_agentid
MaxLength	100
RequiredLevel	ApplicationRequired
Type	String

msdyn_brandid

Property	Value
Description	Brand ID of the Google's Business Messages agent account.
DisplayName	Brand ID
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_brandid
MaxLength	100
RequiredLevel	ApplicationRequired
Type	String

msdyn_enableagentoverride

Property	Value
Description	Enable agent override of the Google's Business Messages agent account.
DisplayName	Enable agent override
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enableagentoverride
RequiredLevel	ApplicationRequired
Type	Boolean

msdyn_enableagentoverride Choices/Options

Value	Label
1	Yes
0	No

DefaultValue: False

msdyn_enablefileattachmentsforagents

Property	Value
Description	Enable file attachments for agent of the Google's Business Messages agent account.
DisplayName	Enable file attachments for agent
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablefileattachmentsforagents
RequiredLevel	ApplicationRequired
Type	Boolean

msdyn_enablefileattachmentsforagents Choices/Options

Value	Label
1	Yes
0	No

DefaultValue: False

msdyn_enablefileattachmentsforcustomers

Property	Value
Description	Enable file attachments for customer of the Google's Business Messages agent account.
DisplayName	Enable file attachments for customer
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_enablefileattachmentsforcustomers
RequiredLevel	ApplicationRequired
Type	Boolean

msdyn_enablefileattachmentsforcustomers Choices/Options

Value	Label
1	Yes
0	No

DefaultValue: False

msdyn_googlebusinessmessagescallbackurl

Property	Value
Description	Google's Business Messages callback URL of the Google's Business Messages agent account.
DisplayName	Google's Business Messages callback URL
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_googlebusinessmessagescallbackurl
MaxLength	100
RequiredLevel	ApplicationRequired
Type	String

msdyn_liveworkstreamid

Property	Value
Description	Live work stream ID of the Google's Business Messages agent account.
DisplayName	Live work stream ID
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_liveworkstreamid
RequiredLevel	ApplicationRequired
Targets	msdyn_liveworkstream
Type	Lookup

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_name
MaxLength	100
RequiredLevel	ApplicationRequired
Type	String

msdyn_ocgbmpartneraccount

Property	Value
Description	Google's Business Messages partner account ID of the agent account
DisplayName	Google's Business Messages partner account ID
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ocgbmpartneraccount
RequiredLevel	ApplicationRequired
Targets	msdyn_ocgooglebusinessmessagespartneraccount
Type	Lookup

msdyn_ocgooglebusinessmessagesagentaccountId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Google's Business Messages agent account
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	msdyn_ocgooglebusinessmessagesagentaccountid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_ocwidgetlanguage

Property	Value
Description	Widget language of the Google's Business Messages agent account.
DisplayName	Widget language
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_ocwidgetlanguage
RequiredLevel	ApplicationRequired
Targets	msdyn_oclanguage
Type	Lookup

msdyn_PostConversationSurvey

Property	Value
Description	Post conversation survey of the Google's Business Messages agent account.
DisplayName	Post conversation survey
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurvey
RequiredLevel	None
Targets	msfp_survey
Type	Lookup

msdyn_PostConversationSurveyBotSurvey

Property	Value
Description	Enable or disable bot survey
DisplayName	Bot Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveybotsurvey
RequiredLevel	ApplicationRequired
Type	Boolean

msdyn_PostConversationSurveyBotSurvey Choices/Options

Value	Label
1	Yes
0	No

DefaultValue: False

msdyn_PostConversationSurveyBotSurveyMessageText

Property	Value
Description	Prefix text for survey link message that will be sent to the user.
DisplayName	Message
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveybotsurveymessagetext
MaxLength	200
RequiredLevel	None
Type	String

msdyn_PostConversationSurveyBotSurveyMode

Property	Value
Description	Mode of the survey to be sent
DisplayName	Survey Mode
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveybotsurveymode
RequiredLevel	None
Type	Picklist

msdyn_PostConversationSurveyBotSurveyMode Choices/Options

Value	Label
192350000	Insert survey in conversation
192350001	Send survey link to conversation

msdyn_PostConversationSurveyEnable

Property	Value
Description	Post conversation survey enable of the Google's Business Messages agent account.
DisplayName	Post conversation survey enable
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveyenable
RequiredLevel	ApplicationRequired
Type	Boolean

msdyn_PostConversationSurveyEnable Choices/Options

Value	Label
1	Yes
0	No

DefaultValue: False

msdyn_PostConversationSurveyMessageText

Property	Value
Description	Post conversation survey message text of the Google's Business Messages agent account.
DisplayName	Post conversation survey message text
FormatName	Text
IsLocalizable	False
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveymessagetext
MaxLength	100
RequiredLevel	None
Type	String

msdyn_PostConversationSurveyMode

Property	Value
Description	Post conversation survey mode of the Google's Business Messages agent account.
DisplayName	Post conversation survey mode
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveymode
RequiredLevel	None
Type	Picklist

msdyn_PostConversationSurveyMode Choices/Options

Value	Label
192350000	Insert survey in conversation
192350001	Send survey link to conversation

msdyn_PostConversationSurveySeparateBotSurvey

Property	Value
Description	Lookup to Dynamics 365 Customer Voice survey field
DisplayName	Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_postconversationsurveyseparatebotsurvey
RequiredLevel	None
Targets	msfp_survey
Type	Lookup

OverriddenCreatedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time that the record was migrated.
DisplayName	Record Created On
Format	DateOnly
IsValidForForm	False
IsValidForRead	True
IsValidForUpdate	False
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime

OwnerId

Added by: Active Solution Solution

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	ownerid
RequiredLevel	SystemRequired
Targets	systemuser,team
Type	Owner

OwnerIdType

Added by: Active Solution Solution

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridtype
RequiredLevel	SystemRequired
Type	EntityName

statecode

Property	Value
Description	Status of the Google's Business Messages agent account
DisplayName	Status
IsValidForCreate	False
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State

statecode Choices/Options

Value	Label	DefaultStatus	InvariantName
0	Active	1	Active
1	Inactive	2	Inactive

statuscode

Property	Value
Description	Reason for the status of the Google's Business Messages agent account
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status

statuscode Choices/Options

Value	Label	State
1	Active	0
2	Inactive	1

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
Format	None
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
MaxValue	2147483647
MinValue	-1
RequiredLevel	None
Type	Integer

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
Format	None
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
MaxValue	2147483647
MinValue	-1
RequiredLevel	None
Type	Integer

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

• CreatedBy
• CreatedByName
• CreatedByYomiName
• CreatedOn
• CreatedOnBehalfBy
• CreatedOnBehalfByName
• CreatedOnBehalfByYomiName
• ModifiedBy
• ModifiedByName
• ModifiedByYomiName
• ModifiedOn
• ModifiedOnBehalfBy
• ModifiedOnBehalfByName
• ModifiedOnBehalfByYomiName
• msdyn_liveworkstreamidName
• msdyn_ocgbmpartneraccountName
• msdyn_ocwidgetlanguageName
• msdyn_PostConversationSurveyName
• msdyn_PostConversationSurveySeparateBotSurveyName
• OwnerIdName
• OwnerIdYomiName
• OwningBusinessUnit
• OwningBusinessUnitName
• OwningTeam
• OwningUser
• VersionNumber

CreatedBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Targets	systemuser
Type	Lookup

CreatedByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdbyname
MaxLength	100
RequiredLevel	None
Type	String

CreatedByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdbyyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

CreatedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the record was created.
DisplayName	Created On
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime

CreatedOnBehalfBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Targets	systemuser
Type	Lookup

CreatedOnBehalfByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdonbehalfbyname
MaxLength	100
RequiredLevel	None
Type	String

CreatedOnBehalfByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	createdonbehalfbyyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

ModifiedBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Targets	systemuser
Type	Lookup

ModifiedByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedbyname
MaxLength	100
RequiredLevel	None
Type	String

ModifiedByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedbyyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

ModifiedOn

Property	Value
DateTimeBehavior	UserLocal
Description	Date and time when the record was modified.
DisplayName	Modified On
Format	DateAndTime
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime

ModifiedOnBehalfBy

Added by: Active Solution Solution

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Targets	systemuser
Type	Lookup

ModifiedOnBehalfByName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedonbehalfbyname
MaxLength	100
RequiredLevel	None
Type	String

ModifiedOnBehalfByYomiName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	modifiedonbehalfbyyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

msdyn_liveworkstreamidName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_liveworkstreamidname
MaxLength	100
RequiredLevel	None
Type	String

msdyn_ocgbmpartneraccountName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_ocgbmpartneraccountname
MaxLength	100
RequiredLevel	None
Type	String

msdyn_ocwidgetlanguageName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_ocwidgetlanguagename
MaxLength	100
RequiredLevel	None
Type	String

msdyn_PostConversationSurveyName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_postconversationsurveyname
MaxLength	450
RequiredLevel	None
Type	String

msdyn_PostConversationSurveySeparateBotSurveyName

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	msdyn_postconversationsurveyseparatebotsurveyname
MaxLength	450
RequiredLevel	None
Type	String

OwnerIdName

Added by: Active Solution Solution

Property	Value
Description	Name of the owner
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridname
MaxLength	100
RequiredLevel	SystemRequired
Type	String

OwnerIdYomiName

Added by: Active Solution Solution

Property	Value
Description	Yomi name of the owner
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridyominame
MaxLength	100
RequiredLevel	SystemRequired
Type	String

OwningBusinessUnit

Added by: Active Solution Solution

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	owningbusinessunit
RequiredLevel	None
Targets	businessunit
Type	Lookup

OwningBusinessUnitName

Added by: Active Solution Solution

Property	Value
Description
DisplayName
FormatName	Text
IsLocalizable	False
IsValidForForm	False
IsValidForRead	True
LogicalName	owningbusinessunitname
MaxLength	100
RequiredLevel	SystemRequired
Type	String

OwningTeam

Added by: Active Solution Solution

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	owningteam
RequiredLevel	None
Targets	team
Type	Lookup

OwningUser

Added by: Active Solution Solution

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	owninguser
RequiredLevel	None
Targets	systemuser
Type	Lookup

VersionNumber

Added by: Active Solution Solution

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
MaxValue	9223372036854775807
MinValue	-9223372036854775808
RequiredLevel	None
Type	BigInt

See also

Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service