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Preconfigured system accounts

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Preconfigured system accounts are included on deployed environments so that Microsoft can manage and operate the finance and operations service and provide specific features to customers. The following table provides information about each account, including the purpose and use case for the account.

Important

Do not delete these system accounts. Deleting these accounts will cause a disruption in key functionality provided by Microsoft.

Account Purpose/use case
Axrunner

Monitoring the health of the environment, and providing alerts as required.

Note: This account is deprecated for self-service environments and is no longer used.
DataSyncFrameworkApp Used by Microsoft Power Platform apps that are provided by Microsoft to synchronize data from finance and operations virtual tables in Dataverse, based on row version change tracking.
DataverseSearchApp Used for synchronizing data from finance and operations apps to Microsoft Azure Cognitive Services through Dataverse virtual tables that have row version change tracking. This account enables global search functionality for finance and operations data on Microsoft Power Platform apps.
DynamicsMaintAppUser Performing deployment and service operations in finance and operations apps.
FRServiceUser The Financial Reporting service user account. The Management Reporter application uses this account for integrations with finance and operations apps.
MonitoringAppUser Used as part of Geneva Synthetics Monitoring in FnO to help identify availability or functionality loss issues in customer environments and contribute to CRI reduction.
PowerPlatformApp Connecting dual-write and virtual tables for finance and operations apps to Dataverse.
RetailServiceAccount Connecting Retail services to the finance and operations environment.
ScaleUnitManagement Communication with the Scale Unit Manager portal. This account is automatically added when you upgrade to version 10.0.23.
ScaleUnitPipeline Maintaining and tracking communication between the scale units. This account is automatically added when you upgrade to version 10.0.19.
SysHealthServiceUser or Axping (depending on the deployed product version) Monitoring the availability and health of the environment, and providing alerts as required.
ArchiveServiceApp Archive service application account used for moving finance and operations data to Dataverse long term retention.
IAPApp The Insights Apps Platform account that's used to sync data between finance and operations and Dataverse.