"High step memory usage" warning occurs in the HoloLens app

Symptoms

The following warning message displays in the HoloLens app:

Warning! High step memory usage.

Cause

The 3D models that you place for the step reach HoloLens' memory limit. The 3D models will display, but the operator might have a degraded experience. For example, the guide might have low frame rates or there might be noticeable loading times when moving between steps.

If you continue to add the 3D models and HoloLens, the "Step content failed to load" error message will occur.

Resolution

Reduce the step complexity. For more information, see:

• Optimize your 3D models
• Best practices for working with 3D content