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Solutions for the telecommunications industry

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Transform how cloud and edge work together to capitalize on the new service opportunities enabled by 5G. Connect your customers to the right products and services. Use AI, automation, and advanced analytics to realize efficiencies, avoid service disruptions, and drive down costs. To learn more, check out this article, which provides an overview of architectures and ideas for using Azure services to build solutions for the telecommunications industry.

In this short video, Satya Nadella talks about Azure for operators, the Microsoft hybrid cloud solutions that can help service providers deploy, secure, and monetize network services across Azure and other platforms in a multi-cloud environment.

This video describes how Microsoft enables telecommunications organizations to achieve more:


Architectures for telecommunications

The following articles provide detailed analysis of architectures created and recommended for the telecommunications industry.

Architecture Summary Technology focus
Azure Arc hybrid management and deployment for Kubernetes clusters Learn how Azure Arc extends Kubernetes cluster management and configuration across your datacenters, edge locations, and multiple cloud environments. Hybrid/Multicloud
Customer churn prediction using real-time analytics Predict customer churn and find patterns in existing data that's associated with the predicted churn rate by using the Microsoft AI platform. AI / Machine learning
Deploy AI and machine learning at the edge Learn how to extend rapid machine learning inference from the cloud to on-premises and edge locations by using Azure Stack Edge. AI / Machine learning
Determine customer lifetime value and churn prediction with Azure AI services Learn how to create a solution for predicting customer lifetime value and churn by using Azure Machine Learning. This solution can help you tailor products and services to your best customers. AI / Machine learning
Enterprise-grade conversational bot Learn how to build a robust, highly secure, and actively learning chatbot by using the Microsoft Bot Framework. AI / Machine learning
Predictive maintenance with the intelligent IoT Edge Learn how you can implement predictive maintenance by using machine learning on the intelligent Azure IoT Edge platform. IoT
Real-time fraud detection Analyze data in real time to detect fraudulent transactions or other anomalous activity. This architecture can be used to detect fraudulent mobile-phone calls. Security

Solution ideas for telecommunications

The following are other ideas that you can use as a starting point for your telecommunications solution.