Customer Insights - Journeys user guide

Article
01/20/2024

Important

This article only applies to outbound marketing.

Learn the basics Dynamics 365 Customer Insights - Journeys overview Browser and system requirements Find your way around Accessibility and keyboard shortcuts Organize your work Manage customer information Import data Export data Best practices for email marketing	Tutorials Create a dynamic segment Create a marketing email and go live Create a simple customer journey with email messaging Create a landing page with a form Create an interactive customer journey with conditions and signup Set up automatic lead generation and scoring Set up subscription lists and subscription centers Generate activities from a customer journey Manage images for landing pages and email messages Track website visits, social media clicks, and banner clicks
Design marketing emails and landing pages Design your digital content Design elements reference Upload and use images and files Email marketing overview Add dynamic content to email messages Create and deploy marketing pages Integrate with landing pages on external websites Work with email, page, and form templates Use custom attributes to enable designer features	Create marketing segments and customer journeys Working with segments Use customer journeys to create automated campaigns Customer journey tiles reference
Manage, score, and qualify leads Market to leads Score and manage leads Register contacts' engagement Integrate with LinkedIn Lead Gen	Plan and manage events Set up an event Set up a webinar Manage event sponsorships Manage attendee logistics and accommodation Set up the event website Invite, register, and house event attendees Follow up after the event
Engage with contacts online Create interactive features with or without portals Create and run online surveys Create and deploy marketing pages Integrate with LinkedIn Lead Gen	Gain insights Analyze results to gain insights