What's new in Dynamics 365 Customer Service
Welcome to Dynamics 365 Customer Service. Visit this page to learn about new or updated features for Customer Service.
What's new in October 2023 update
For information about the features that are releasing in October 2023, see:
2023 release wave 2 plan - Customer Service
What's new in April 2023 update
For information about the features that released in April 2023, see:
2023 release wave 1 plan - Customer Service
See also
User Guide (Customer Service Hub)
Omnichannel for Customer Service
Feedback
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